
Tips for watching the meet!
HOW DO I FIND MY TEAM
-
Visit www.sportscopelive.com
-
Search for your School/Team in the Search Bar with "Live Events" selected
-
Select the Team/Sport to be directed to their Team Page
-
Once the event goes live (typically 20-30 minutes before the start time), click the video player preview to purchase your ticket
WHERE IS MY TICKET CODE
-
Once you buy your ticket, it will preview on your screen
-
You received TWO (2) emails: a receipt and a ticket code email that may be in your SPAM FOLDER
WAYS VIEWERS CAN WATCH
-
Mobile device (phone or tablet) with web browser (Chrome or Safari recommended)
-
Computer or a Computer with HDMI connection to TV (screen share or extension)
-
Fire Stick internet browser called Silk
-
Samsung Smart TVs work with their built-in browser
-
Not compatible with Apple TV, Roku, or when using Air Play or Screencast from a device to a TV
-
Please note that you can only watch on one (1) device at a time. Your ticket code is transferrable to other devices, but will only allow one video player at a time.
WATCHING THE MEET… STOPPED WORKING
-
MEET (GAME) PAUSED MESSAGE: The team has shut stopped the broadcast temporarily. Refresh your browser periodically.
-
SCREEN FROZE, SPINNING CIRCLE, BLACK SCREEN: Refresh your browser to re-establish your connection.
-
REFRESHED, TAKES ME BACK TO BUY TICKET: At the top of the purchase window, click "REDEEM CODE" and enter your ticket code. Remember, the email may be in your spam folder.
-
TICKET CODE INVALID: Email Sport Scope Live Support at live@sportscope.com and we'll work on getting you a new code. If you want to purchase a second ticket to get back into the stream right away, we can refund your first ticket purchase.
-
NOTHING IS WORKING, HELP! Email Sport Scope Live Support at live@sportscope.com